Post-Incident Review

Incident Summary

Incident ID: 537589

Incident Date & Time: March 31st, 2025 at 11:20 BST - 11:36 BST

Affected Systems/Services: UK-A Routing (Secondary)

Severity Level: Degraded

Problem

UK-based customers may have experienced a brief 30-second service interruption due to a network convergence event on our provider's network. All services were automatically re-routed via redundant links.

Timeline

| Date/Time | Event Description |
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