RCA from our UKA South vendor.

"A forwarding engine fault on one of our core routers caused it to stop passing traffic, which made a subset of services unreachable for approximately 40 minutes. The router was rebooted and full connectivity was restored; we're now working with our hardware vendor to ensure this doesn't happen again."

We are observing full network recovery at UKA South. A full RCA has been requested from the data centre vendor.

We are continuing to observe service degradation and an inability to reach the vendor’s core routing stack.

We are observing service restoration alerts. Additional updates will be provided soon.

Upstream providers at UKA South facility are experiencing a network incident impacting all services at this location. The vendor’s engineers are investigating the root cause. Updates will be provided shortly.