An update from Computle:

• We were automatically alerted to a service outage on November 14th at 02:54pm GMT, at our UK-A site. As of 17:50, we can confirm that full service connectivity has been restored.

Initial findings:

• At 14:58 GMT, we opened a critical support case with our 3rd party network provider to identify the issue.

• During this period, services were intermittently available as we conducted manual network failover attempts.

• Initial reporting indicates that the network stack was flooded with unexpected traffic. This then caused both the primary and secondary feeds to go offline.

• We are conducting further investigations to identify if this was a Denial of Service attack, or if this was the result of broadcast storm.

No further updates will be provided here.

Sincerely,
Computle

DCV Licensing (Primary) recovered.

UK-A Core Stack and routera-dmz-ukaa.computle.net recovered.

UK-A Core Stack and routera-dmz-ukaa.computle.net went down.

DCV Licensing (Primary) went down.

DCV Licensing (Primary) recovered.

DCV Licensing (Primary) went down.

DCV Licensing (Primary) recovered.

DCV Licensing (Primary) went down.

DCV Licensing (Primary) recovered.

DCV Licensing (Primary) went down.

DCV Licensing (Primary) recovered.

DCV Licensing (Primary) went down.

DCV Licensing (Primary) recovered.

DCV Licensing (Primary) went down.