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Downtime

UK-A Routing, UK-A DCV Licensing (Primary), UK-A DCV Licensing (Secondary), and 1 other service are down

Jun 13, 2023 at 6:58pm UTC
Affected services
DCV Licensing (Primary)
DCV Licensing (Secondary)

Resolved
Jun 13, 2023 at 7:18pm UTC

We were alerted to an outage of our UK-A core networking on Jun 13th at 07:58pm BST, which was resolved by our data centre provider at 08:05pm BST.

In line with established procedures, we are awaiting a root-cause analysis from our facilities provider.

However, in the interim, they have confirmed that network stability has been restored.

We can confirm that no power loss occurred to Computle infrastructure, so no data loss should have occurred.

For support, contact GetHelp@Computle.com.

Updated
Jun 13, 2023 at 7:05pm UTC

UK-A DCV Licensing (Secondary) recovered.

Updated
Jun 13, 2023 at 7:04pm UTC

UK-A Routing and UK-A DCV Licensing (Primary) recovered.

Created
Jun 13, 2023 at 6:58pm UTC

UK-A Routing, UK-A DCV Licensing (Primary), and UK-A DCV Licensing (Secondary) went down.