Incidents reported on status page for Computle https://status.computle.com/ https://d1lppblt9t2x15.cloudfront.net/logos/038d225874d44e97b8447809255e6810.svg https://status.computle.com/ en https://status.computle.com/ Sat, 28 Mar 2026 08:11:26 +0000 https://status.computle.com/#c6296ae5da4e8e1f8d929387b693627a3a7b87757f08ece5ca8d092dbf8bf0b7 DCV Licensing (Primary) recovered https://status.computle.com/ Sat, 28 Mar 2026 08:00:22 +0000 https://status.computle.com/#c6296ae5da4e8e1f8d929387b693627a3a7b87757f08ece5ca8d092dbf8bf0b7 DCV Licensing (Primary) went down https://status.computle.com/ Sat, 21 Mar 2026 15:35:33 +0000 https://status.computle.com/#eff8483600665b9fb137213ddebfd5bf83950f3083b4846fa49fa2b611a4b8ad Computle Devices (API) recovered https://status.computle.com/ Sat, 21 Mar 2026 15:30:46 +0000 https://status.computle.com/#3efa1618a3d1a48c42b75ae30e8889163a7ea19a25dc88f5d5cccf2e1401652f DCV Licensing (Secondary) recovered https://status.computle.com/ Sat, 21 Mar 2026 15:22:55 +0000 https://status.computle.com/#f2e1b5ef27e1dd7ddfec078595dde6cc55349db560e2018767762a2fa3ba8892 DCV Licensing (Primary) recovered https://status.computle.com/incident/854190 Sat, 21 Mar 2026 08:30:32 -0000 https://status.computle.com/incident/854190#f580dcd7fcb150e4eb213b3f4db5573f4168c6bd7c1882c01ac75da5ac0221a8 These works form part of Kao Data’s statutory 5-year electrical fixed wire testing programme and are mandated by KAO Data as the datacentre operator. UPS-1-B: Saturday 21 March 2026, 07:00 to Sunday 22 March 2026, 17:00 https://status.computle.com/ Sat, 21 Mar 2026 07:21:14 +0000 https://status.computle.com/#3713d7725e3c390a39bd598d5cd15d1791826ab918bfe86770407daed5e8251c Monitoring went down https://status.computle.com/ Sat, 21 Mar 2026 07:21:05 +0000 https://status.computle.com/#3efa1618a3d1a48c42b75ae30e8889163a7ea19a25dc88f5d5cccf2e1401652f DCV Licensing (Secondary) went down https://status.computle.com/ Sat, 21 Mar 2026 07:21:03 +0000 https://status.computle.com/#eff8483600665b9fb137213ddebfd5bf83950f3083b4846fa49fa2b611a4b8ad Computle Devices (API) went down https://status.computle.com/ Sat, 21 Mar 2026 07:20:24 +0000 https://status.computle.com/#f2e1b5ef27e1dd7ddfec078595dde6cc55349db560e2018767762a2fa3ba8892 DCV Licensing (Primary) went down https://status.computle.com/incident/853094 Thu, 19 Mar 2026 20:34:00 -0000 https://status.computle.com/incident/853094#0475460a5e35e7c839a5dba85fbc43602aeb6c9ba76e3c1557d5d06faf39b22b RCA from our UKA South vendor. "A forwarding engine fault on one of our core routers caused it to stop passing traffic, which made a subset of services unreachable for approximately 40 minutes. The router was rebooted and full connectivity was restored; we're now working with our hardware vendor to ensure this doesn't happen again." https://status.computle.com/incident/853094 Thu, 19 Mar 2026 19:49:00 -0000 https://status.computle.com/incident/853094#d9b85d2416cb6b4e50d3faf0ee2362ed2860bb94e70ef103f48c48edaa9b8c7d We are observing full network recovery at UKA South. A full RCA has been requested from the data centre vendor. https://status.computle.com/incident/853094 Thu, 19 Mar 2026 19:33:00 -0000 https://status.computle.com/incident/853094#2b441da3d8bd5ca12b336ca2801945a6a0211c513e0a4a2148a7cbcf00e8bbd0 We are continuing to observe service degradation and an inability to reach the vendor’s core routing stack. https://status.computle.com/incident/853094 Thu, 19 Mar 2026 18:50:00 -0000 https://status.computle.com/incident/853094#ef0a4e495c0238d93edd6367bda26f94065bd224bd2d41c6230f1f269714a660 We are observing service restoration alerts. Additional updates will be provided soon. https://status.computle.com/incident/853094 Thu, 19 Mar 2026 18:35:00 -0000 https://status.computle.com/incident/853094#e97c315c854f4c69c35d91bf6d8bee0dd97a40963ad5d8d5fe6a870ffcab2e06 Upstream providers at UKA South facility are experiencing a network incident impacting all services at this location. The vendor’s engineers are investigating the root cause. Updates will be provided shortly. https://status.computle.com/ Thu, 12 Mar 2026 05:01:37 +0000 https://status.computle.com/#c3919919de8daec49a0024b014dfac00e300984da5bd331f89c73cc163bf7975 UK-B Routing (Cogent) recovered https://status.computle.com/ Thu, 12 Mar 2026 02:57:54 +0000 https://status.computle.com/#c3919919de8daec49a0024b014dfac00e300984da5bd331f89c73cc163bf7975 UK-B Routing (Cogent) went down https://status.computle.com/ Thu, 12 Mar 2026 02:12:04 +0000 https://status.computle.com/#2f0e610ec567872c8bd9f2d54d311d3cd138dacd1e5bcf9da616ab1e80a2c84b UK-B Routing (Cogent) recovered https://status.computle.com/ Thu, 12 Mar 2026 01:50:55 +0000 https://status.computle.com/#2f0e610ec567872c8bd9f2d54d311d3cd138dacd1e5bcf9da616ab1e80a2c84b UK-B Routing (Cogent) went down https://status.computle.com/ Thu, 12 Mar 2026 01:36:36 +0000 https://status.computle.com/#8d37f46db5e9a79e88b23927e26eb1c3f3c36e9a4dfb6e5cc30b9afaa4c31427 UK-B Routing (Cogent) recovered https://status.computle.com/ Thu, 12 Mar 2026 01:24:27 +0000 https://status.computle.com/#8d37f46db5e9a79e88b23927e26eb1c3f3c36e9a4dfb6e5cc30b9afaa4c31427 UK-B Routing (Cogent) went down https://status.computle.com/ Thu, 12 Mar 2026 01:15:11 +0000 https://status.computle.com/#9af0afa3f762153ce7bfe68db815b9359074d5bab9d89ab25c006df80fbd9d53 UK-B Routing (Cogent) recovered https://status.computle.com/ Thu, 12 Mar 2026 01:03:53 +0000 https://status.computle.com/#9af0afa3f762153ce7bfe68db815b9359074d5bab9d89ab25c006df80fbd9d53 UK-B Routing (Cogent) went down https://status.computle.com/ Tue, 10 Mar 2026 06:43:36 +0000 https://status.computle.com/#f2c73896ee359c7d27fcdd9ead456ba41d08f4432614c6aa348d92f47dfe589b NYA Router B recovered https://status.computle.com/ Tue, 10 Mar 2026 06:30:02 +0000 https://status.computle.com/#f2c73896ee359c7d27fcdd9ead456ba41d08f4432614c6aa348d92f47dfe589b NYA Router B went down https://status.computle.com/ Tue, 10 Mar 2026 04:53:14 +0000 https://status.computle.com/#2c93c74904b9e5dffda8c20d1de17e90ac157bcddb595f3da7c28caec1563ae2 NYA Router B recovered https://status.computle.com/ Tue, 10 Mar 2026 04:36:33 +0000 https://status.computle.com/#2c93c74904b9e5dffda8c20d1de17e90ac157bcddb595f3da7c28caec1563ae2 NYA Router B went down https://status.computle.com/ Tue, 17 Feb 2026 22:45:36 +0000 https://status.computle.com/#c9a360573c04b5a4dd3b5099f4f4645cf005a8e32f8edee3ac10b2313e063eb7 Computle Devices (API) recovered https://status.computle.com/ Tue, 17 Feb 2026 22:44:33 +0000 https://status.computle.com/#51a60e4f91d56713627a03809e322c48f7015981b5f677f95e64ee903095abe3 Monitoring recovered https://status.computle.com/ Tue, 17 Feb 2026 21:24:54 +0000 https://status.computle.com/#20d32fccbe791cf0e8ab288604a010ca320efca707112cd72a6cb1da5b06c4b4 DCV Licensing (Primary) recovered https://status.computle.com/ Tue, 17 Feb 2026 18:44:27 +0000 https://status.computle.com/#c9a360573c04b5a4dd3b5099f4f4645cf005a8e32f8edee3ac10b2313e063eb7 Computle Devices (API) went down https://status.computle.com/ Tue, 17 Feb 2026 18:43:15 +0000 https://status.computle.com/#51a60e4f91d56713627a03809e322c48f7015981b5f677f95e64ee903095abe3 Monitoring went down https://status.computle.com/ Tue, 17 Feb 2026 11:59:38 +0000 https://status.computle.com/#b158da8fccf36556023e8dffb1010212406de95708f04f576e56792f6c0e2a4f Computle Licensing (Keygen) recovered https://status.computle.com/ Tue, 17 Feb 2026 11:59:36 +0000 https://status.computle.com/#0b580fc3abc0f201b283d061187ceb5a52e8a4c3d72619afe0abb0d64c2724ec Computle Auth System (API) recovered https://status.computle.com/ Tue, 17 Feb 2026 11:51:42 +0000 https://status.computle.com/#b158da8fccf36556023e8dffb1010212406de95708f04f576e56792f6c0e2a4f Computle Licensing (Keygen) went down https://status.computle.com/ Tue, 17 Feb 2026 11:51:42 +0000 https://status.computle.com/#0b580fc3abc0f201b283d061187ceb5a52e8a4c3d72619afe0abb0d64c2724ec Computle Auth System (API) went down https://status.computle.com/ Tue, 17 Feb 2026 06:00:15 +0000 https://status.computle.com/#20d32fccbe791cf0e8ab288604a010ca320efca707112cd72a6cb1da5b06c4b4 DCV Licensing (Primary) went down https://status.computle.com/ Tue, 17 Feb 2026 02:46:33 +0000 https://status.computle.com/#700a80105fabf0dbd8e38f508327c7004ea1e6a3f71fb5f9e34521248015d320 Computle Licensing (Keygen) recovered https://status.computle.com/ Tue, 17 Feb 2026 02:45:45 +0000 https://status.computle.com/#ec2ab443a597d385b6bf0640e00f2d11f4584526da92e562ddcff50e09162238 Computle Auth System (API) recovered https://status.computle.com/ Tue, 17 Feb 2026 02:45:39 +0000 https://status.computle.com/#62f5f4c2b20669b6e0cd52abfbbc21b911c77c3d73379d8c0b98c70cfef35c94 Computle Portal recovered https://status.computle.com/ Tue, 17 Feb 2026 02:37:33 +0000 https://status.computle.com/#ec2ab443a597d385b6bf0640e00f2d11f4584526da92e562ddcff50e09162238 Computle Auth System (API) went down https://status.computle.com/ Tue, 17 Feb 2026 02:37:25 +0000 https://status.computle.com/#700a80105fabf0dbd8e38f508327c7004ea1e6a3f71fb5f9e34521248015d320 Computle Licensing (Keygen) went down https://status.computle.com/ Tue, 17 Feb 2026 02:37:18 +0000 https://status.computle.com/#62f5f4c2b20669b6e0cd52abfbbc21b911c77c3d73379d8c0b98c70cfef35c94 Computle Portal went down https://status.computle.com/ Mon, 16 Feb 2026 16:41:35 +0000 https://status.computle.com/#d639ec866cfa374fa0c483e8cb01744a8d6975f1761726d7b7df4ff95613250a Computle Licensing (Keygen) recovered https://status.computle.com/ Mon, 16 Feb 2026 16:35:26 +0000 https://status.computle.com/#d639ec866cfa374fa0c483e8cb01744a8d6975f1761726d7b7df4ff95613250a Computle Licensing (Keygen) went down https://status.computle.com/ Mon, 09 Feb 2026 17:13:53 +0000 https://status.computle.com/#9783381ccd235bc1b735cf3f4b3f322c79c940737ed4fbe7b10e27741e623e07 Computle WireGuard Brokering System (API) recovered https://status.computle.com/ Mon, 09 Feb 2026 17:13:51 +0000 https://status.computle.com/#b3c217146e2781b0a5b97976172c9b3b9aad6d1b57c2b9f075dec62e14838e8a Computle Licensing (Keygen) recovered https://status.computle.com/ Mon, 09 Feb 2026 17:13:39 +0000 https://status.computle.com/#976d11465eb68307652b197120e9cfb5a52a3cf9c2d3655219d7a81bbf515096 Computle Assignment Manager (API) recovered https://status.computle.com/ Mon, 09 Feb 2026 17:13:29 +0000 https://status.computle.com/#8f1f118da149532fb2b71468eff0b0749c4d51e85cbc502dff98bac05ae40f9c Computle Portal recovered https://status.computle.com/ Mon, 09 Feb 2026 17:12:44 +0000 https://status.computle.com/#d37f8b314df67579e625b6d5397f6ff18a3c371ca584d013d8038224bba6c383 Computle Auth System (API) recovered https://status.computle.com/ Mon, 09 Feb 2026 17:02:52 +0000 https://status.computle.com/#9783381ccd235bc1b735cf3f4b3f322c79c940737ed4fbe7b10e27741e623e07 Computle WireGuard Brokering System (API) went down https://status.computle.com/ Mon, 09 Feb 2026 17:02:39 +0000 https://status.computle.com/#d37f8b314df67579e625b6d5397f6ff18a3c371ca584d013d8038224bba6c383 Computle Auth System (API) went down https://status.computle.com/ Mon, 09 Feb 2026 17:02:31 +0000 https://status.computle.com/#976d11465eb68307652b197120e9cfb5a52a3cf9c2d3655219d7a81bbf515096 Computle Assignment Manager (API) went down https://status.computle.com/ Mon, 09 Feb 2026 17:02:31 +0000 https://status.computle.com/#b3c217146e2781b0a5b97976172c9b3b9aad6d1b57c2b9f075dec62e14838e8a Computle Licensing (Keygen) went down https://status.computle.com/ Mon, 09 Feb 2026 17:02:22 +0000 https://status.computle.com/#8f1f118da149532fb2b71468eff0b0749c4d51e85cbc502dff98bac05ae40f9c Computle Portal went down https://status.computle.com/ Sun, 08 Feb 2026 15:35:38 +0000 https://status.computle.com/#354e5c5b05a3968c763e66772e0d178312102bf9297f5654ce7018ace4d58b90 Computle Assignment Manager (API) recovered https://status.computle.com/ Sun, 08 Feb 2026 15:35:23 +0000 https://status.computle.com/#090001dc481101961ad3d650dbfc7c481734074b9391672dfd265307ec102a8e Computle WireGuard Brokering System (API) recovered https://status.computle.com/ Sun, 08 Feb 2026 15:34:53 +0000 https://status.computle.com/#b7852b714b510fa8bb8077c40d8cb572948e2bf450a89a6564baa9f78c815b68 Computle Auth System (API) recovered https://status.computle.com/ Sun, 08 Feb 2026 15:34:37 +0000 https://status.computle.com/#b55898cdffed2e782830b090b54dbf92c25fa61ff14824cf2d7b5426c08f5b61 Computle Portal recovered https://status.computle.com/ Sun, 08 Feb 2026 15:34:37 +0000 https://status.computle.com/#d700b08a391d9b872c79317b474634b467c87933a7d5a73bffcb5c0521896d0b Computle Licensing (Keygen) recovered https://status.computle.com/ Sun, 08 Feb 2026 15:06:39 +0000 https://status.computle.com/#090001dc481101961ad3d650dbfc7c481734074b9391672dfd265307ec102a8e Computle WireGuard Brokering System (API) went down https://status.computle.com/ Sun, 08 Feb 2026 15:06:22 +0000 https://status.computle.com/#b55898cdffed2e782830b090b54dbf92c25fa61ff14824cf2d7b5426c08f5b61 Computle Portal went down https://status.computle.com/ Sun, 08 Feb 2026 15:05:39 +0000 https://status.computle.com/#b7852b714b510fa8bb8077c40d8cb572948e2bf450a89a6564baa9f78c815b68 Computle Auth System (API) went down https://status.computle.com/ Sun, 08 Feb 2026 15:05:34 +0000 https://status.computle.com/#d700b08a391d9b872c79317b474634b467c87933a7d5a73bffcb5c0521896d0b Computle Licensing (Keygen) went down https://status.computle.com/ Sun, 08 Feb 2026 15:05:30 +0000 https://status.computle.com/#354e5c5b05a3968c763e66772e0d178312102bf9297f5654ce7018ace4d58b90 Computle Assignment Manager (API) went down https://status.computle.com/ Fri, 06 Feb 2026 20:30:25 +0000 https://status.computle.com/#f2ecddf100a2b4723d5b0b0b3e7a633bd445ab80ac7b1637ff083f8dbd479e47 UK-B Routing (Cogent) recovered https://status.computle.com/ Fri, 06 Feb 2026 19:41:01 +0000 https://status.computle.com/#f2ecddf100a2b4723d5b0b0b3e7a633bd445ab80ac7b1637ff083f8dbd479e47 UK-B Routing (Cogent) went down https://status.computle.com/ Fri, 02 Jan 2026 07:12:36 +0000 https://status.computle.com/#e680f1e75cfc2bcab97f63e20c1c96efb49baebbfafa39e73fdcef7b2c7e82d1 Monitoring recovered https://status.computle.com/ Fri, 02 Jan 2026 06:43:10 +0000 https://status.computle.com/#e680f1e75cfc2bcab97f63e20c1c96efb49baebbfafa39e73fdcef7b2c7e82d1 Monitoring went down https://status.computle.com/ Mon, 24 Nov 2025 03:39:28 +0000 https://status.computle.com/#ba4bbdd4eaa06a02016f8ce836005a7cf3576f7d22c3f31426aa2b367414448d NYA Router A recovered https://status.computle.com/ Mon, 24 Nov 2025 03:26:46 +0000 https://status.computle.com/#ba4bbdd4eaa06a02016f8ce836005a7cf3576f7d22c3f31426aa2b367414448d NYA Router A went down https://status.computle.com/ Mon, 24 Nov 2025 03:20:58 +0000 https://status.computle.com/#fd06ab47a466451c1f15961ec46db2b86fe9af3bfe76e447a3a073626acd5841 NYA Router A recovered https://status.computle.com/ Mon, 24 Nov 2025 03:13:46 +0000 https://status.computle.com/#fd06ab47a466451c1f15961ec46db2b86fe9af3bfe76e447a3a073626acd5841 NYA Router A went down https://status.computle.com/ Mon, 24 Nov 2025 03:07:25 +0000 https://status.computle.com/#f673cb2e25bb1d19c5e645bc34026fc140143026969268603ce61b3252c2e2e9 NYA Router A recovered https://status.computle.com/ Mon, 24 Nov 2025 02:58:46 +0000 https://status.computle.com/#f673cb2e25bb1d19c5e645bc34026fc140143026969268603ce61b3252c2e2e9 NYA Router A went down https://status.computle.com/ Thu, 20 Nov 2025 23:26:32 +0000 https://status.computle.com/#4fb6810d3b658d987cad084b7c68a71ddaf767b93682c55d067ed059d1303774 Monitoring recovered https://status.computle.com/ Thu, 20 Nov 2025 23:17:59 +0000 https://status.computle.com/#4fb6810d3b658d987cad084b7c68a71ddaf767b93682c55d067ed059d1303774 Monitoring went down https://status.computle.com/ Sun, 16 Nov 2025 01:39:36 +0000 https://status.computle.com/#6dba21f1b2206cdfbd07ab5294199c1dcd1f01df42bd1063a4de2d0ebe4da9e7 Computle Portal recovered https://status.computle.com/ Sun, 16 Nov 2025 01:39:15 +0000 https://status.computle.com/#5a7d40538b82fd544f188d7d79fc40e648a88115d4ab3141c246fffb7bebbe1c Computle WireGuard Brokering System (API) recovered https://status.computle.com/ Sun, 16 Nov 2025 01:38:56 +0000 https://status.computle.com/#ad8cbcd76e77143f491c923b4b8d2563cb7ec7d2316d67492cbe53bf57d56256 Computle Auth System (API) recovered https://status.computle.com/ Sun, 16 Nov 2025 01:38:56 +0000 https://status.computle.com/#721dcc6d5c695f65b7edfff4b713dae55f828765180d2566b1eae03a0d485308 Computle Assignment Manager (API) recovered https://status.computle.com/ Sat, 15 Nov 2025 03:04:57 +0000 https://status.computle.com/#ad8cbcd76e77143f491c923b4b8d2563cb7ec7d2316d67492cbe53bf57d56256 Computle Auth System (API) went down https://status.computle.com/ Sat, 15 Nov 2025 03:04:46 +0000 https://status.computle.com/#5a7d40538b82fd544f188d7d79fc40e648a88115d4ab3141c246fffb7bebbe1c Computle WireGuard Brokering System (API) went down https://status.computle.com/ Sat, 15 Nov 2025 03:04:34 +0000 https://status.computle.com/#6dba21f1b2206cdfbd07ab5294199c1dcd1f01df42bd1063a4de2d0ebe4da9e7 Computle Portal went down https://status.computle.com/ Sat, 15 Nov 2025 03:04:27 +0000 https://status.computle.com/#721dcc6d5c695f65b7edfff4b713dae55f828765180d2566b1eae03a0d485308 Computle Assignment Manager (API) went down https://status.computle.com/ Tue, 21 Oct 2025 07:54:06 +0000 https://status.computle.com/#95febe08ce6e3709ee8847c2c71ebfb2973382c451c9434ea6d5308658e3e3a4 Computle Auth System (API) recovered https://status.computle.com/ Tue, 21 Oct 2025 07:48:01 +0000 https://status.computle.com/#95febe08ce6e3709ee8847c2c71ebfb2973382c451c9434ea6d5308658e3e3a4 Computle Auth System (API) went down https://status.computle.com/ Sat, 04 Oct 2025 19:14:24 +0000 https://status.computle.com/#81f31441b2739664d543b8b5c823968e693926185df79e868078a89bdc1a475d Computle Auth System (API) recovered https://status.computle.com/ Sat, 04 Oct 2025 19:14:06 +0000 https://status.computle.com/#e0ac88412e082c340371b31e7229b8adc3577d0faaa582edb7cbe0bb1b4b19d1 Computle Portal recovered https://status.computle.com/ Sat, 04 Oct 2025 19:07:03 +0000 https://status.computle.com/#e0ac88412e082c340371b31e7229b8adc3577d0faaa582edb7cbe0bb1b4b19d1 Computle Portal went down https://status.computle.com/ Sat, 04 Oct 2025 19:06:32 +0000 https://status.computle.com/#81f31441b2739664d543b8b5c823968e693926185df79e868078a89bdc1a475d Computle Auth System (API) went down https://status.computle.com/ Tue, 30 Sep 2025 22:39:53 +0000 https://status.computle.com/#ac0455f4000768edb3471bf80ad3938b97b6a8e430653c6669cb9f8e75c775db NYA Router A recovered https://status.computle.com/ Tue, 30 Sep 2025 03:34:10 +0000 https://status.computle.com/#9812095ec5e7f8d704fef03161453429e60bd53ab20fb05da5ba4f009d155446 UK-B Routing (NEOS) recovered https://status.computle.com/ Tue, 30 Sep 2025 03:17:58 +0000 https://status.computle.com/#9812095ec5e7f8d704fef03161453429e60bd53ab20fb05da5ba4f009d155446 UK-B Routing (NEOS) went down https://status.computle.com/ Sun, 28 Sep 2025 23:29:20 +0000 https://status.computle.com/#ac0455f4000768edb3471bf80ad3938b97b6a8e430653c6669cb9f8e75c775db NYA Router A went down https://status.computle.com/ Mon, 15 Sep 2025 09:04:01 +0000 https://status.computle.com/#f6ded956d4152a2691789b56116303f9716a63cd92c10beb07cc9ec85dc02aaa HK-A Core Stack (Zone 1 Router 1) recovered https://status.computle.com/ Mon, 15 Sep 2025 09:03:48 +0000 https://status.computle.com/#b261fa72dc49529937f32e6cb8e68899f6f9f785ca0d97d0fa660873cc1a5608 HK-A Core Stack (Zone 1) recovered https://status.computle.com/ Mon, 15 Sep 2025 08:08:18 +0000 https://status.computle.com/#f6ded956d4152a2691789b56116303f9716a63cd92c10beb07cc9ec85dc02aaa HK-A Core Stack (Zone 1 Router 1) went down https://status.computle.com/ Mon, 15 Sep 2025 08:08:04 +0000 https://status.computle.com/#b261fa72dc49529937f32e6cb8e68899f6f9f785ca0d97d0fa660873cc1a5608 HK-A Core Stack (Zone 1) went down https://status.computle.com/ Mon, 15 Sep 2025 08:05:05 +0000 https://status.computle.com/#a86702b859edcf3a6dbc9bd42af1d8cac1fc18255b44b057577e01196cc27e00 HK-A Core Stack (Zone 1) recovered https://status.computle.com/ Mon, 15 Sep 2025 08:04:55 +0000 https://status.computle.com/#b499e7598b96b0b0ddf64bc094d992ffb6fb2b2a460c063dbc1cb5a693c609c4 HK-A Core Stack (Zone 1 Router 1) recovered https://status.computle.com/ Mon, 15 Sep 2025 06:26:57 +0000 https://status.computle.com/#a86702b859edcf3a6dbc9bd42af1d8cac1fc18255b44b057577e01196cc27e00 HK-A Core Stack (Zone 1) went down https://status.computle.com/ Mon, 15 Sep 2025 06:26:47 +0000 https://status.computle.com/#b499e7598b96b0b0ddf64bc094d992ffb6fb2b2a460c063dbc1cb5a693c609c4 HK-A Core Stack (Zone 1 Router 1) went down https://status.computle.com/ Thu, 28 Aug 2025 21:56:04 +0000 https://status.computle.com/#99365174e9a54c48966da477cf66091cddbfae942714e45f710bb41d552e141a Computle Portal recovered https://status.computle.com/ Thu, 28 Aug 2025 21:48:00 +0000 https://status.computle.com/#99365174e9a54c48966da477cf66091cddbfae942714e45f710bb41d552e141a Computle Portal went down https://status.computle.com/ Fri, 25 Jul 2025 00:42:29 +0000 https://status.computle.com/#67d6df6642f3805865b93e17071ab9c86a817cf8a65a4227dc02a5a4c1915a4c Computle Portal recovered https://status.computle.com/ Fri, 25 Jul 2025 00:34:29 +0000 https://status.computle.com/#67d6df6642f3805865b93e17071ab9c86a817cf8a65a4227dc02a5a4c1915a4c Computle Portal went down https://status.computle.com/ Thu, 24 Jul 2025 21:54:28 +0000 https://status.computle.com/#7e9d425c56deb47e140ac2d02dd5433e1750c3a2d9173b45e6c42b9fe3eaabd0 Computle Portal recovered https://status.computle.com/ Thu, 24 Jul 2025 21:53:33 +0000 https://status.computle.com/#185e9a604e4ad8102a903c894f4dc739379dd116af988690c9d16a6378b22546 Computle Auth System (API) recovered https://status.computle.com/ Thu, 24 Jul 2025 21:46:45 +0000 https://status.computle.com/#185e9a604e4ad8102a903c894f4dc739379dd116af988690c9d16a6378b22546 Computle Auth System (API) went down https://status.computle.com/ Thu, 24 Jul 2025 21:46:25 +0000 https://status.computle.com/#7e9d425c56deb47e140ac2d02dd5433e1750c3a2d9173b45e6c42b9fe3eaabd0 Computle Portal went down https://status.computle.com/ Wed, 23 Jul 2025 12:56:55 +0000 https://status.computle.com/#dbba0120530f4b51265b99846daf2746a14761e67120d2c6175eb8137c390f45 Computle Portal recovered https://status.computle.com/ Wed, 23 Jul 2025 12:37:44 +0000 https://status.computle.com/#dbba0120530f4b51265b99846daf2746a14761e67120d2c6175eb8137c390f45 Computle Portal went down https://status.computle.com/ Tue, 08 Jul 2025 15:51:00 +0000 https://status.computle.com/#b1703e6696208a10d2cb8fe9eb04094b5f51e22fa593d3e44c231c60ab12ed6e Certificate Issuance (API) recovered https://status.computle.com/ Mon, 07 Jul 2025 18:58:29 +0000 https://status.computle.com/#b1703e6696208a10d2cb8fe9eb04094b5f51e22fa593d3e44c231c60ab12ed6e Certificate Issuance (API) went down https://status.computle.com/incident/611259 Sun, 29 Jun 2025 17:00:14 -0000 https://status.computle.com/incident/611259#c9accd7e33f044c5de88bb05044522b254258cf034a5ecbca44ab8af03b69344 We are performing network testing at UK-B site. https://status.computle.com/ Wed, 25 Jun 2025 21:17:00 +0000 https://status.computle.com/#2dae6b835886d877226e130e182c1c0018985cb59d8d0d395480890612a6c6e6 Computle Portal recovered https://status.computle.com/ Wed, 25 Jun 2025 21:08:59 +0000 https://status.computle.com/#2dae6b835886d877226e130e182c1c0018985cb59d8d0d395480890612a6c6e6 Computle Portal went down https://status.computle.com/ Tue, 24 Jun 2025 22:16:05 +0000 https://status.computle.com/#f024860f8889cf6bd7187ab6da90e5d036cafefb1f82c102ffa5e858a6f8abac Computle Auth System (API) recovered https://status.computle.com/ Tue, 24 Jun 2025 22:03:13 +0000 https://status.computle.com/#f024860f8889cf6bd7187ab6da90e5d036cafefb1f82c102ffa5e858a6f8abac Computle Auth System (API) went down https://status.computle.com/ Tue, 24 Jun 2025 10:25:07 +0000 https://status.computle.com/#627ea89fde100642a5af30bd96166f999bc3b830f68fc8bf988f6cb3ac334f79 Computle WireGuard Brokering System (API) recovered https://status.computle.com/ Tue, 24 Jun 2025 10:24:50 +0000 https://status.computle.com/#d352a48e362a44a094de8b6e977fe3f385b5b9dc97d3750fbec42d9be1da41cd Computle Auth System (API) recovered https://status.computle.com/ Tue, 24 Jun 2025 10:14:46 +0000 https://status.computle.com/#627ea89fde100642a5af30bd96166f999bc3b830f68fc8bf988f6cb3ac334f79 Computle WireGuard Brokering System (API) went down https://status.computle.com/ Tue, 24 Jun 2025 10:13:50 +0000 https://status.computle.com/#d352a48e362a44a094de8b6e977fe3f385b5b9dc97d3750fbec42d9be1da41cd Computle Auth System (API) went down https://status.computle.com/ Wed, 18 Jun 2025 20:06:46 +0000 https://status.computle.com/#b62266e8a9ea3629559f6fbdba380748482abc99964cdad29b386a6423f3e56b Computle Portal recovered https://status.computle.com/ Wed, 18 Jun 2025 19:51:13 +0000 https://status.computle.com/#b62266e8a9ea3629559f6fbdba380748482abc99964cdad29b386a6423f3e56b Computle Portal went down https://status.computle.com/ Wed, 18 Jun 2025 19:33:06 +0000 https://status.computle.com/#4499aa03fbf4c048e502a0fece20c8ae577992b16c6fcdb699e8ae78c1914fea Computle Auth System (API) recovered https://status.computle.com/ Wed, 18 Jun 2025 19:21:35 +0000 https://status.computle.com/#4499aa03fbf4c048e502a0fece20c8ae577992b16c6fcdb699e8ae78c1914fea Computle Auth System (API) went down https://status.computle.com/ Tue, 17 Jun 2025 21:05:57 +0000 https://status.computle.com/#8b7cf0acdbbf6640d980fdb71c223ecf921ecba8786eb9e0b8b040d7e78fde64 Computle WireGuard Brokering System (API) recovered https://status.computle.com/ Tue, 17 Jun 2025 20:51:57 +0000 https://status.computle.com/#8b7cf0acdbbf6640d980fdb71c223ecf921ecba8786eb9e0b8b040d7e78fde64 Computle WireGuard Brokering System (API) went down https://status.computle.com/ Sat, 14 Jun 2025 14:24:16 +0000 https://status.computle.com/#db0cc5af787fb43685b5a069df623800d200f1ebd7eeeac96226cbc09bf865b8 Computle WireGuard Brokering System (API) recovered https://status.computle.com/ Sat, 14 Jun 2025 14:06:15 +0000 https://status.computle.com/#db0cc5af787fb43685b5a069df623800d200f1ebd7eeeac96226cbc09bf865b8 Computle WireGuard Brokering System (API) went down https://status.computle.com/ Mon, 02 Jun 2025 09:14:07 +0000 https://status.computle.com/#0a56f2d99e52ac8d9413018c39d0fe7e7496ae0989b8f550672a247d6069ea29 Certificate Issuance (API) recovered https://status.computle.com/ Mon, 02 Jun 2025 09:07:05 +0000 https://status.computle.com/#0a56f2d99e52ac8d9413018c39d0fe7e7496ae0989b8f550672a247d6069ea29 Certificate Issuance (API) went down https://status.computle.com/ Sat, 31 May 2025 20:18:10 +0000 https://status.computle.com/#9f29e44f4c4affb0c2cf040acc005ceed8819a1a73559607b48c24600fbff48b Computle Auth System (API) recovered https://status.computle.com/ Sat, 31 May 2025 20:16:33 +0000 https://status.computle.com/#a7d6b8c9d4c39d74302269e493ab318a0b5b3118c41cbd4a855eeb88a0aa1490 Computle WireGuard Brokering System (API) recovered https://status.computle.com/ Sat, 31 May 2025 20:10:09 +0000 https://status.computle.com/#9f29e44f4c4affb0c2cf040acc005ceed8819a1a73559607b48c24600fbff48b Computle Auth System (API) went down https://status.computle.com/ Sat, 31 May 2025 20:04:00 +0000 https://status.computle.com/#a7d6b8c9d4c39d74302269e493ab318a0b5b3118c41cbd4a855eeb88a0aa1490 Computle WireGuard Brokering System (API) went down https://status.computle.com/ Tue, 27 May 2025 12:25:29 +0000 https://status.computle.com/#0428d251ecacc5cc97cc3cfa9ac412761a7acae5c627b178ff558621555f44b2 Computle Auth System (API) recovered https://status.computle.com/ Tue, 27 May 2025 12:20:17 +0000 https://status.computle.com/#0428d251ecacc5cc97cc3cfa9ac412761a7acae5c627b178ff558621555f44b2 Computle Auth System (API) went down https://status.computle.com/ Mon, 26 May 2025 16:20:10 +0000 https://status.computle.com/#ebbafb15b461169ded27be90ab8b26148508d670b7134cc52b88ef7717299678 Computle WireGuard Brokering System (API) recovered https://status.computle.com/ Mon, 26 May 2025 16:06:42 +0000 https://status.computle.com/#ebbafb15b461169ded27be90ab8b26148508d670b7134cc52b88ef7717299678 Computle WireGuard Brokering System (API) went down https://status.computle.com/ Sun, 25 May 2025 18:38:16 +0000 https://status.computle.com/#d89829a9c46ffedd15a679fe4c1e10f52f846594b70d4ce1a57acbca5336c909 Computle Auth System (API) recovered https://status.computle.com/ Sun, 25 May 2025 18:33:10 +0000 https://status.computle.com/#d89829a9c46ffedd15a679fe4c1e10f52f846594b70d4ce1a57acbca5336c909 Computle Auth System (API) went down https://status.computle.com/ Sun, 25 May 2025 17:28:15 +0000 https://status.computle.com/#2d3773844cb4a88456e4d76d1d490cda685eb14649069c714aedca67aa20340a Computle Auth System (API) recovered https://status.computle.com/ Sun, 25 May 2025 17:23:09 +0000 https://status.computle.com/#2d3773844cb4a88456e4d76d1d490cda685eb14649069c714aedca67aa20340a Computle Auth System (API) went down https://status.computle.com/ Sat, 24 May 2025 15:08:00 +0000 https://status.computle.com/#dd0e8d4a601cc2dd751f081e1fc3876a47fba670eb931480dda7d9abfb7ecc89 Computle Auth System (API) recovered https://status.computle.com/ Sat, 24 May 2025 15:02:59 +0000 https://status.computle.com/#dd0e8d4a601cc2dd751f081e1fc3876a47fba670eb931480dda7d9abfb7ecc89 Computle Auth System (API) went down https://status.computle.com/ Thu, 22 May 2025 22:18:16 +0000 https://status.computle.com/#91bc77da638f8b80dddd985f213f006b92235a7b353c182ad6834ade15fa138f Computle Auth System (API) recovered https://status.computle.com/ Thu, 22 May 2025 22:12:15 +0000 https://status.computle.com/#91bc77da638f8b80dddd985f213f006b92235a7b353c182ad6834ade15fa138f Computle Auth System (API) went down https://status.computle.com/ Thu, 22 May 2025 21:52:45 +0000 https://status.computle.com/#cff230bc016737185b995278f442a3bcfdd97c591bf72ce89e1e25edc28c7c77 Computle Auth System (API) recovered https://status.computle.com/ Thu, 22 May 2025 21:33:44 +0000 https://status.computle.com/#cff230bc016737185b995278f442a3bcfdd97c591bf72ce89e1e25edc28c7c77 Computle Auth System (API) went down https://status.computle.com/ Thu, 22 May 2025 18:47:31 +0000 https://status.computle.com/#49534c788edc4990593b985d9f9e6208f287559c04c003e089718a4fb0b81925 Computle Auth System (API) recovered https://status.computle.com/ Thu, 22 May 2025 18:30:59 +0000 https://status.computle.com/#49534c788edc4990593b985d9f9e6208f287559c04c003e089718a4fb0b81925 Computle Auth System (API) went down https://status.computle.com/ Thu, 22 May 2025 18:14:26 +0000 https://status.computle.com/#dc329d79bdeb850b81a9fb9ec6af0e8fcf7e462d555207a778660b1b440720a7 Computle Auth System (API) recovered https://status.computle.com/ Thu, 22 May 2025 18:04:47 +0000 https://status.computle.com/#dc329d79bdeb850b81a9fb9ec6af0e8fcf7e462d555207a778660b1b440720a7 Computle Auth System (API) went down https://status.computle.com/ Mon, 12 May 2025 16:44:15 +0000 https://status.computle.com/#bc0ee30b38fd994590fd9305a95dee4b1e4c7897b2ac286f5f4fcea9fab8fb54 UK-B Routing (B4RN) recovered https://status.computle.com/ Sun, 11 May 2025 22:32:02 +0000 https://status.computle.com/#bc0ee30b38fd994590fd9305a95dee4b1e4c7897b2ac286f5f4fcea9fab8fb54 UK-B Routing (B4RN) went down https://status.computle.com/ Thu, 01 May 2025 11:05:10 +0000 https://status.computle.com/#9af6dec0b09a7129e4ec1ab1d01d917a6b091adf013c7df4fc010e00a476380a UK-B Routing (Cogent) recovered https://status.computle.com/ Thu, 01 May 2025 10:56:33 +0000 https://status.computle.com/#9af6dec0b09a7129e4ec1ab1d01d917a6b091adf013c7df4fc010e00a476380a UK-B Routing (Cogent) went down https://status.computle.com/ Thu, 01 May 2025 10:48:15 +0000 https://status.computle.com/#da7fcb4519d8d5d78eb81d0c038954c8bfd30bbbb47c2bcbcff532d6195e1cf2 UK-B Routing (Cogent) recovered https://status.computle.com/ Fri, 25 Apr 2025 00:10:54 +0000 https://status.computle.com/#da7fcb4519d8d5d78eb81d0c038954c8bfd30bbbb47c2bcbcff532d6195e1cf2 UK-B Routing (Cogent) went down https://status.computle.com/ Thu, 03 Apr 2025 21:24:34 +0000 https://status.computle.com/#8fad36b1b1cf2f2ed1ffc05570795e99df739fda51a9890d639a0d34fd7da7f2 Monitoring recovered https://status.computle.com/ Thu, 03 Apr 2025 21:02:50 +0000 https://status.computle.com/#8fad36b1b1cf2f2ed1ffc05570795e99df739fda51a9890d639a0d34fd7da7f2 Monitoring went down https://status.computle.com/ Thu, 03 Apr 2025 18:54:37 +0000 https://status.computle.com/#f136fc4aa2e995b23af11c173c17f3f4375ea585f94c2dbfbd3ea50150d7a939 Monitoring recovered https://status.computle.com/ Thu, 03 Apr 2025 18:35:51 +0000 https://status.computle.com/#f136fc4aa2e995b23af11c173c17f3f4375ea585f94c2dbfbd3ea50150d7a939 Monitoring went down https://status.computle.com/incident/537589 Mon, 31 Mar 2025 23:08:00 -0000 https://status.computle.com/incident/537589#c886357d3d38895938e0e0345b05d200a0db0263f7a6d0ba5a81c0a83a9dc70a # Post-Incident Review ## Incident Summary **Incident ID:** 537589 **Incident Date & Time:** March 31st, 2025 at 11:20 BST - 11:36 BST **Affected Systems/Services:** UK-A Routing (Secondary) **Severity Level:** Degraded ## Problem UK-based customers may have experienced a brief 30-second service interruption due to a network convergence event on our provider's network. All services were automatically re-routed via redundant links. ## Timeline | Date/Time | Event Description | |-----------|-------------------| | March 31st, 11:20 BST | Initial connectivity drop detected. Monitoring identified route availability issues across provider's uplinks. | | March 31st, 11:29 BST | BGP route convergence event confirmed as services resumed within 30 seconds across the primary routing stack. | | March 31st, 11:36 BST | Issue fully resolved. Traffic automatically re-routed via alternative routes with no ongoing service impact. | ## Root Cause Analysis **Root Cause:** An issue was identified with the Lumen/CenturyLink uplinks following an unplanned 30-second connectivity drop. This triggered a network convergence event on the provider's network. ## Impact Assessment Minimal impact to service. While UK-based customers may have experienced a brief 30-second interruption, all traffic was automatically re-routed via redundant links, preventing any extended service disruption. ## Corrective Actions - Support request raised with the vendor (Lumen/CenturyLink) to investigate further Sincerely, Computle https://status.computle.com/incident/537589 Mon, 31 Mar 2025 22:36:00 -0000 https://status.computle.com/incident/537589#8dc9c6e57a76d71941e8becb3132795051ebca9450448cdfc1e6be34e0ab90ba We have identified an issue with the Lumen/CenturyLink uplinks. All traffic has been automatically re-routed via alternative routes and there is currently no service impact. https://status.computle.com/incident/537589 Mon, 31 Mar 2025 22:29:00 -0000 https://status.computle.com/incident/537589#6f6ef1b231e404e499857486e854f716be17a573433def2d7f776e9fc420ef66 Initial signs point to a BGP route convergence event as all services resumed within 30 seconds across the primary routing stack. https://status.computle.com/incident/537589 Mon, 31 Mar 2025 22:20:00 -0000 https://status.computle.com/incident/537589#bb52fb41e0e4cc11c1cd8e3c7ce52b1e6698661f9280c905a55f6b88ae8fe020 We are monitoring route availability across our provider's uplinks following an unplanned 30-second connectivity drop to the redundant routing stack at our UK-A site. A support request has been raised with the vendor to investigate further. https://status.computle.com/incident/518417 Wed, 26 Feb 2025 11:00:00 -0000 https://status.computle.com/incident/518417#e68ac8cbebc0cdc6400fbd1e7a44d28db3007ba4c59915b0b951ed529e34d219 # Post-Incident Review ## 1. Incident Summary - **Incident ID:** 518417 - **Incident Date & Time:** Feb 24, 11:14 PM / Feb 25, 12:45 AM / Feb 25, 11:15 PM / Feb 26, 12:30 AM - **Affected Systems/Services:** UK-A Routing Upstream - **Severity Level:** Low to Medium ## 2. Problem A brief network disruption occurred at UK-A resulting in four outages of approximately **40 seconds** each. ## 3. Timeline | Date/Time | Event Description | |-----------|------------------| | **Feb 24, 11:14 PM GMT** | No packets returned.| | **Feb 25, 12:45 AM GMT** | No packets returned | | **Feb 25, 12:50 AM GMT** | Support case opened with upstream provider.| | **Feb 25, 11:15 PM GMT** | No packets returned | | **Feb 26, 12:30 AM GMT** | No packets returned | | **Feb 26, 10:00 AM GMT** | RCA identified | ## 4. Root Cause Analysis - **Root Cause:** The facility provider confirmed that an upstream provider was performing maintenance and failed to cleanly shut down the route, resulting in BGP route convergence. ## 5. Impact Assessment - Minimal, largest outage lasted ~40 seconds with users routed across the failover links. ## 6. Corrective Actions - Our facility's provider will raise this with their upstream provider. - --- _Last updated: February 26, 2025_ https://status.computle.com/incident/518417 Wed, 26 Feb 2025 00:42:00 -0000 https://status.computle.com/incident/518417#3cd2ae811bed907ead4a422ee6bf87aa714dd82b355eb2392855409cac76b1ba We have observed no additional packet loss. Our upstream provider is continuing to investigate. https://status.computle.com/incident/518417 Tue, 25 Feb 2025 23:45:00 -0000 https://status.computle.com/incident/518417#ac71137656b83d02b761c004faadb401570d4a494cab4fc9e78123c7c0ceff9c We are investing elevated levels of packet loss impacting UK-A's upstream routes. Two 30 second outages have been observed. We have escalated yesterday's support case with our facility's provider. https://status.computle.com/incident/518417 Tue, 25 Feb 2025 01:11:00 -0000 https://status.computle.com/incident/518417#df1b75f19b1417156d39bffe7830fa6f93d546770850ed41446afdd3c0eae8c6 No additional alerting has been received. Started at: 25 Feb 2025 at 12:45am GMT Resolved at: 25 Feb 2025 at 12:49am GMT (automatically) Length: 1 minute Started at: 24 Feb 2025 at 11:15pm GMT Resolved at: 24 Feb 2025 at 11:16pm GMT (automatically) Length: 1 minute https://status.computle.com/incident/518417 Tue, 25 Feb 2025 00:54:00 -0000 https://status.computle.com/incident/518417#8535ff181c047475f2b26f0cfb23ffff9260a91569fb2f50d1f35c79763571ef We are actively monitoring increased error rates impacting the internet uplinks at our UK-A facility. A support case has been opened with the facility provider. Details: We have detected a higher-than-normal level of connectivity issues affecting multiple endpoints. Two brief disruptions of approximately 30 seconds each have been observed within the past hour. No planned changes are currently in progress. https://status.computle.com/incident/473104 Thu, 05 Dec 2024 21:00:00 -0000 https://status.computle.com/incident/473104#9b04e5da66cda27e73172c4b274777df390c1873e5e49d2990c133fe6da80622 We are performing updates to our UKA networking. https://status.computle.com/incident/418149 Fri, 23 Aug 2024 13:00:00 -0000 https://status.computle.com/incident/418149#8e1e4fc3980fcca9451154b8c50f04e1f97d5b16147d9ce67060316781aea245 Update as of 14:00 We are monitoring potential network issues reported by our upstream provider. Currently, we have no reported outages from our customers. ____________________________________________________________________ Update as of 16:30 We are seeing minimal service impact with all routes going over our failover links. Our upstream provider is continuing to remediate their service disruption. https://status.computle.com/incident/414912 Fri, 16 Aug 2024 16:30:00 -0000 https://status.computle.com/incident/414912#25714b30fdfeb82273ed8a04020a1b2cef1cbe5d5acd26af9579455c540da76e DCV licensing patching https://status.computle.com/incident/411061 Fri, 09 Aug 2024 01:00:00 -0000 https://status.computle.com/incident/411061#90a7fecff37ec7d7c8456a32478587acf18da2ce20aad04251411c85c64d9a7c Maintenance completed https://status.computle.com/incident/411061 Thu, 08 Aug 2024 21:00:00 -0000 https://status.computle.com/incident/411061#3796363efb61ddb907f18f2dffb069fd8e9413662203c0ef0977f28ff3e0674b Network carriers are performing maintenance works at our UK-A facility. POPs: Telehouse North and Telehouse East Traffic will be rerouted via alternative routes during the maintenance and will return to normal after completion. https://status.computle.com/incident/399116 Tue, 16 Jul 2024 21:00:00 -0000 https://status.computle.com/incident/399116#3f3e31b2d76ec22211c48510e0b257bbc135d720929e35ad755693bbef659122 System patching https://status.computle.com/incident/393695 Thu, 04 Jul 2024 16:00:00 -0000 https://status.computle.com/incident/393695#47b38c91aa005de205a47f1603e798535266548bccbba797b221691827009cbb DCV Licensing Maintenance https://status.computle.com/incident/393264 Wed, 03 Jul 2024 21:00:00 -0000 https://status.computle.com/incident/393264#79cc2a9418fa79a4cbfcf0cf8f82ec8d2362131f24c993ed4b3fc5e253b6aff4 We are conducting failover testing. https://status.computle.com/incident/393047 Tue, 02 Jul 2024 11:00:00 -0000 https://status.computle.com/incident/393047#9a310952213e03a8c076358be92242c672dbb7959e3d264cf69c4f2e23cf7283 We are upgrading our licensing servers. https://status.computle.com/incident/361885 Sun, 28 Apr 2024 13:11:00 -0000 https://status.computle.com/incident/361885#ff41f71126b6698e6877b3651af9b20155393ce0874c7757e6e19c2c1203010c We are investigating automated alerting with our network provider. https://status.computle.com/incident/287068 Tue, 14 Nov 2023 17:47:00 -0000 https://status.computle.com/incident/287068#f319d20e299bb57e07e4b61a3dc4ed51f24f696481612dd02c4462f14a7faee3 An update from Computle: - We were automatically alerted to a service outage on November 14th at 02:54pm GMT, at our UK-A site. As of 17:50, we can confirm that full service connectivity has been restored. Initial findings: - At 14:58 GMT, we opened a critical support case with our 3rd party network provider to identify the issue. - During this period, services were intermittently available as we conducted manual network failover attempts. - Initial reporting indicates that the network stack was flooded with unexpected traffic. This then caused both the primary and secondary feeds to go offline. - We are conducting further investigations to identify if this was a Denial of Service attack, or if this was the result of broadcast storm. No further updates will be provided here. Sincerely, Computle https://status.computle.com/incident/287068 Tue, 14 Nov 2023 16:22:20 -0000 https://status.computle.com/incident/287068#b8e598623b6823789216481c0960bcb4df447a577c38ca360f777cbceac59d94 DCV Licensing (Primary) recovered. https://status.computle.com/incident/287068 Tue, 14 Nov 2023 16:22:06 -0000 https://status.computle.com/incident/287068#3990bbe0b8ad860b5e82a1a404ca16034c22a8292bea902906f044acdcb5ab2b UK-A Core Stack and routera-dmz-ukaa.computle.net recovered. https://status.computle.com/incident/287068 Tue, 14 Nov 2023 16:08:42 -0000 https://status.computle.com/incident/287068#80e028f53127b2d789a05c77e04b60f582384ce3605744c6deb96dfe3c1785f4 UK-A Core Stack and routera-dmz-ukaa.computle.net went down. https://status.computle.com/incident/287068 Tue, 14 Nov 2023 16:07:36 -0000 https://status.computle.com/incident/287068#7f7a39da7fa29483e40a84b353badd09d7f4a15c77bcb0f86fcb8ae324c02a0b DCV Licensing (Primary) went down. https://status.computle.com/incident/287068 Tue, 14 Nov 2023 16:03:26 -0000 https://status.computle.com/incident/287068#99e8f33ca19163079e0c799766cafd282d83566a0594759b8a8958c6d626e682 DCV Licensing (Primary) recovered. https://status.computle.com/incident/287068 Tue, 14 Nov 2023 16:00:10 -0000 https://status.computle.com/incident/287068#c389b7bb1a9260c4bf14950c0d191f75aa566f64ce1156f227c9f573e1e58ae0 DCV Licensing (Primary) went down. https://status.computle.com/incident/287068 Tue, 14 Nov 2023 15:45:52 -0000 https://status.computle.com/incident/287068#c866f118641346bb3f0edba3de9195be72de4d5e3ceec63313c9d8b7b2e78f8a DCV Licensing (Primary) recovered. https://status.computle.com/incident/287068 Tue, 14 Nov 2023 15:42:24 -0000 https://status.computle.com/incident/287068#d22812f5cee47636e5bf4e1044e43b961787e2d825fa7b8c20d6a53cbbe0955b DCV Licensing (Primary) went down. https://status.computle.com/incident/287068 Tue, 14 Nov 2023 15:30:07 -0000 https://status.computle.com/incident/287068#7fa82e22426e820bd29c500804aab90bda707e046f88f4a7f294dcec504feae7 DCV Licensing (Primary) recovered. https://status.computle.com/incident/287068 Tue, 14 Nov 2023 15:25:43 -0000 https://status.computle.com/incident/287068#dc98d08261e17b2f7e0d64296c4b9006ad0d1b809406099df75b4d30f151f942 DCV Licensing (Primary) went down. https://status.computle.com/incident/287068 Tue, 14 Nov 2023 15:22:01 -0000 https://status.computle.com/incident/287068#50e608aae890c4ce0443a826dd6d7a325050359a725beefb4cb65948cfa261a7 DCV Licensing (Primary) recovered. https://status.computle.com/incident/287068 Tue, 14 Nov 2023 15:18:02 -0000 https://status.computle.com/incident/287068#6a84203998b7c54f87f935b7a98b04a5394829c05bd7721d90de630833d8482a DCV Licensing (Primary) went down. https://status.computle.com/incident/287068 Tue, 14 Nov 2023 15:05:59 -0000 https://status.computle.com/incident/287068#70a0fe2315dfeb1ef0f515ac38269d77cbfac032d1883552995b42110374dc5b DCV Licensing (Primary) recovered. https://status.computle.com/incident/287068 Tue, 14 Nov 2023 14:54:35 -0000 https://status.computle.com/incident/287068#d3aab6d0ff80fdef6df0a79a28527ed5eb4f0c06c6c471c8162d4d3caf918ce0 DCV Licensing (Primary) went down. https://status.computle.com/incident/263572 Sun, 24 Sep 2023 13:04:03 -0000 https://status.computle.com/incident/263572#ee11f2ee84e1647cae751ec5af21c7babac50f0b821da4620715783f5f98703c DCV Licensing (Primary) recovered. https://status.computle.com/incident/263572 Sun, 24 Sep 2023 06:34:55 -0000 https://status.computle.com/incident/263572#2f098550e82387a75c5d71df5ac450fdfb7e00055d0f6c21fb080330dba4e0d0 DCV Licensing (Primary) went down. https://status.computle.com/incident/263456 Sat, 23 Sep 2023 22:40:16 -0000 https://status.computle.com/incident/263456#56688ec36ad853d88bc03cbd29cc14e647d87c6a00c55505d811a81f3433e749 DCV Licensing (Primary) recovered. https://status.computle.com/incident/263456 Sat, 23 Sep 2023 22:33:18 -0000 https://status.computle.com/incident/263456#7e9287f9113427e37244029e8c7176db7316fcd8c88f83bcf94c45ebf975a9d7 DCV Licensing (Primary) went down. https://status.computle.com/incident/219684 Tue, 13 Jun 2023 19:18:00 -0000 https://status.computle.com/incident/219684#51cf8eff1ed45fe6b023629369625a4d5d8760db588e94669e213063fff872fd We were alerted to an outage of our UK-A core networking on Jun 13th at 07:58pm BST, which was resolved by our data centre provider at 08:05pm BST. In line with established procedures, we are awaiting a root-cause analysis from our facilities provider. However, in the interim, they have confirmed that network stability has been restored. We can confirm that no power loss occurred to Computle infrastructure, so no data loss should have occurred. For support, contact GetHelp@Computle.com. https://status.computle.com/incident/219684 Tue, 13 Jun 2023 19:05:49 -0000 https://status.computle.com/incident/219684#700b540fd0beb1e0e72bacfd6f195abecf72e430ffc5ae1b43ad48462eae540e UK-A DCV Licensing (Secondary) recovered. https://status.computle.com/incident/219684 Tue, 13 Jun 2023 19:04:19 -0000 https://status.computle.com/incident/219684#57e56f11e0f6fc265a3995b1623bbfb1d06355671fdc5dbe7f13234ad84bc743 UK-A Routing and UK-A DCV Licensing (Primary) recovered. https://status.computle.com/incident/219684 Tue, 13 Jun 2023 18:58:12 -0000 https://status.computle.com/incident/219684#bee8d59e50eb186e75360ad41beb9d43d37a6c24c9e4b8023f6545636fedf1af UK-A Routing, UK-A DCV Licensing (Primary), and UK-A DCV Licensing (Secondary) went down.